{"id":1740,"date":"2024-06-21T13:49:50","date_gmt":"2024-06-21T11:49:50","guid":{"rendered":"https:\/\/homadesign.it\/returns-and-refunds\/"},"modified":"2024-06-21T14:17:36","modified_gmt":"2024-06-21T12:17:36","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/homadesign.it\/en\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1740\" class=\"elementor elementor-1740 elementor-1713\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cf6739 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cf6739\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-297b9a6\" data-id=\"297b9a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54ccd41 elementor-widget elementor-widget-heading\" data-id=\"54ccd41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Information about the right of withdrawal and how to exercise it:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0a017 elementor-widget elementor-widget-text-editor\" data-id=\"bc0a017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The customer has the right to withdraw from the contract without any penalty and without specifying the reason by notifying the Seller within 7 days from the day the customer, or a third party indicated by him other than the courier, physically receives the products. Additionally, the right of withdrawal within 7 days from the date of receiving the products is valid only if there are manufacturing issues. Small irregularities, inconsistencies, or slight differences from the original photo of the products will not be considered manufacturing issues, as they are unique and handmade. Customer errors, such as ring sizes or engraving requests, will not be considered manufacturing defects but as incorrect information provided by the customer. To exercise the right of withdrawal, the customer must explicitly and in writing inform the Seller via email sent to the address info@homadesign.it<br \/>In order to exercise the right of withdrawal, the customer must inform the Seller explicitly and in writing by e-mail sent to <a href=\"mailto:info@homadesign.it\">info@homadesign.it<\/a> within the period of 7 working days, indicating the desire to exercise the right of withdrawal.<br \/>Customers are required to return the products within 10 working days from the date of the withdrawal communication. All costs related to the return of the products are borne by the customer.<br \/>The Seller undertakes to refund the price as soon as possible and in any case within 30 days from the receipt of the withdrawal communication, provided that:<\/p>\n<p>The products have been returned intact.<br \/>Be returned the original packaging\/wrapping of the products in undamaged condition.<br \/>Any accessories, instruction manuals, etc., are returned in intact condition.<br \/>The products have not been used. The refund will be made using the same payment method used by the customer in the initial transaction unless the customer has agreed<br \/>otherwise. The Seller may withhold the refund until the customer demonstrates that they have returned the goods. goods. If the customer does not exercise the right of withdrawal in accordance with the specified terms and conditions, they will not be entitled to a refund. Please note that customs duties and sales taxes are not refundable under any circumstances.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Information about the right of withdrawal and how to exercise it: The customer has the right to withdraw from the contract without any penalty and without specifying the reason by notifying the Seller within 7 days from the day the customer, or a third party indicated by him other than the courier, physically receives the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1740","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/pages\/1740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/comments?post=1740"}],"version-history":[{"count":1,"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/pages\/1740\/revisions"}],"predecessor-version":[{"id":1741,"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/pages\/1740\/revisions\/1741"}],"wp:attachment":[{"href":"https:\/\/homadesign.it\/en\/wp-json\/wp\/v2\/media?parent=1740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}